Data Protection & Privacy
Moonstone Plates is committed to protecting your privacy. We will only use the information that we collect about you lawfully, in accordance with the ePrivacy Regulation (ePR) and General Data Protection Regulation (GDPR).
We may collect limited information about you to enable us to process any orders you may place and to provide services you may request. We may also, with your consent, send you news, updates and offers. Our intention is to provide you with the best possible service. All personal data is held securely in accordance with our internal security policy and the law.
We aim to process information about you in a fair and transparent manner and to ensure that information we hold is accurate and up to date. The aim of this document is to provide you with sufficient information for you to be able to understand what we are doing with your data.
You have the right to object to the collection and/or processing of personal data. If you have objections or concerns, are unsure how we are handling or using information about you, or you think we could improve our privacy information please contact our Data Controller.
DATA CONTROLLER
Michelle Alston, Moonstoneplates.com,
Email: michelle@moonstoneplates.com
This is also the address to send emails informing us of errors or inaccuracies in data. If we are made aware of any errors or inaccuracies, we will delete or correct the relevant data promptly.
We will not share your data with any third party except where required to do so in response to lawful request by government or law enforcement agencies, or with your consent.
Data Processing
Moonstone Plates collects and processes data for the purposes set out below. Each use of data is conducted according to a lawful basis and the basis for each category of data use is specified, along with the data types concerned.
2.1 Order/ Purchase Processing
LAWFUL BASIS & data types
Legitimate Interests. Our 'legitimate interest' for collecting and processing some of your personal data is fulfilment of your order: an essential part of our business.
Types of Data :- Name, address, telephone number(es), email address(es), bank account details
2.2 Valuation Services
LAWFUL BASIS & data types
Legitimate Interests. Our 'legitimate interest' for collecting and processing some of your personal data is fulfilment of your service request: an essential part of our business and necessary to provide you with the information you require.
Types of Data :- Name, address, telephone number(es), email address(es)
2.3 Sales & Purchase Enquiries
LAWFUL BASIS & data types
Legitimate Interests. Our 'legitimate interest' for collecting and processing this data is the need to respond fully to your product or service enquiry: an essential part of our business and necessary to provide you with the information you require.
Types of Data :- Name, address, telephone number(es), email address(es)
2.4 Magazine Request
LAWFUL BASIS & data types
Consent. With your express consent, we use your data in order to provide you with the products and services to which you have subscribed. We may contact you by post, email and/or phone/SMS.
Types of Data :- Name, address, telephone number(es), email address(es)
2.5 Subscription Services
LAWFUL BASIS & data types
Consent. With your express consent, we use your data in order to provide you with the products and services to which you have subscribed. We may contact you by post, email and/or phone/SMS.
Types of Data :- Name, address, telephone number(es), email address(es)
2.6 Marketing Services
LAWFUL BASIS & data types
Consent. With your express consent, we use your data in order to provide you with information regarding special offers, price reductions, registrations of specific relevance and similar information. We may provide this information to you by post, email and/or phone/SMS.
Types of Data :- Name, address, telephone number(es), email address(es)
Cookies
A cookie is a simple text file that is stored on the visitor's computer, enabling us to recognise regular visitors and to customise our service accordingly. No personal information about the user is stored in, or retrieved from, the cookie files.
Moonstone Plates uses cookies to enable us to provide an enhanced, personalised service to our visitors (for example to remember who you are when you want to amend your data without having to re-enter your username and password). Our cookies do not enable us to see any other information from the visitor's computer, and they pose no threat to your security or privacy.
The cookies we sometimes use are shown within the Moonstone Plates Cookie Policy, along with brief explanations of their purposes.
Additionally, plates must conform to a set of specifications relating to colour; size; reflectivity; decoration and character size, font and spacing. Failing to comply with display regulations can result in MOT failure, a fine and permanent loss of the registration number concerned.
Another consideration when purchasing personalised number plates is the compatibility of the vehicle and the registration number. It is illegal to make an older car look younger with a registration that uses a year code later than the original date of the car. So, for example it is not legal to display a current style ‘19’ number plate on a vehicle that is older than the year 2019 but is legal to display it on 2020 vehicles etc.
